Empresa: Webhelp Group
Provincia: Barcelona
Población: Barcelona
Descripción: WHAT WE LOOK FOR
We are looking for a talented Google G Suite Support Engineer to join our EGS team in Barcelona. Your main responsibility will be to provide outstanding technical support for the most prestigious Google G Suite customers. This support will be mainly focused on troubleshooting G Suite related topics and customer environment.
The right person for this role will have to be able to follow a logical troubleshooting path, to navigate through ambiguous problems and to collect relevant information in order to provide an outstanding solution for Google G Suite clients.
Minimum requirements:
– 100% fluent in English (minimum C1)
– European citizenship or work permit in Spain
– Windows system administration knowledge
– Basic understanding of web protocols (HTTP, DNS, SSL/TLS, etc) and networking standards
– Ability to read and understand packet and application layer captures
– Ability to research using internal knowledge bases and public facing documentation (official Google docs, StackOverflow, Google Groups…)
– Basic coding abilities – Ability to read and understand the code and to write code samples to reproduce customer issues (ideally in Java or Python)
– Understanding of DNS: Common record types, protocols used, recursive domain name resolution
Desirable skills:
– Knowledge of the OSI stack
– Understanding of SSO including the ability to identify Service Provider and Identity Provider
– Familiarity with modern API technologies (OAuth, RESTful APIs, gRPC)
– Knowledge of Linux system administration
WHAT YOU WILL GET
– Obra y Servicio contract (Long term contract)
– Full time position (39 hours / week)
– Salary package: 26.540€ gross/year (23.000 as base salary + 1.500 as bonus + 1.540 ticket restaurant + private health insurance valued approximately 500€ )
– After 1 year in the project your salary will be reviewed based on you performance. Your ticket restaurant will increase up to 1.980€/year.
– From one month to two months of paid training
– Ticket restaurant
– 23 days of vacation
– Free fresh fruit and coffee
– Ping pong, arcade machine, pool table and punching bag
– Teamwork in a multicultural environment, social activities and personal development
– Relocation package
No dress code! You will be working in a casual environment from Monday to Friday from 9am to 6pm.
In the future you might be asked to work one weekend every two month being extra paid in case that you do so. The weekend working shift would be from 6am to 3pm.
WHO WE ARE
Webhelp Group is a consolidated and dynamic international company providing service to the top 10 companies belonging to the IT and social networking world. We are based in the heart of Barcelona with more than 3000 employees from all over the world. On top of that, we offer an attractive environment with a great team spirit.
The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, political, race, religion and sexual orientation.
Tecnologías: windows, java, python, dns, vpn, coding, linux, windows server,
Tipo de Contrato:
Obra o servicio
Salario: 24000 € – 27000 € Bruto/año
Experiencia: No requerida
Funciones: Soporte Técnico – Técnico de Sistemas
Formación mínima:
FP2/Grado Superior
